IT Operations & Maintenance
IT Operations are an increasingly critical part of the business. As technology has become more complex, so have the systems that support it. Today, technology departments have to ensure that the entire technological ecosystem supports the business in multiple dimensions. We can help your company focus on your core business while maintaining a high quality of service for your operations.
Choose the service level that suits best your needs.
Level 1, 2, or 3, from call reception to platform new deployment teams.
Single hardware failures can interrupt your service for an indefinite time, and being offline can be damaging to your business. Every time equipment in your data center fails, you simply place a call, and our team will promptly solve the problem. The service includes on-site visits, labor, and parts, so there’s no additional cost for any repair.
Multiple brands and models within a data center can lead to a stressful and time-consuming task whenever something fails. By acting as your Single Point of Contact, our team takes the lead as soon as you call.
Your maintenance contract savings [[can go up to 70%]] with a Third-Party Maintenance
We provide basic and advanced software support services. Our team has experience maintaining the software after the project completion, supporting legacy systems, or software products developed by:
You [[can define]] the scope of software support services depending on your specific needs.
Analysis of customer reality, needs, and definition of the main goals
We can help you redesign your entire core network, infrastructure, apps and interconnections.
Get the most out of your data center and infrastructure, enabling your teams to focus on your core business. You’ll enjoy faster deployment, improved system availability and security, and with greater autonomy in your infrastructure evolution.
Definition of the strategy, solution, and best practices for the business continuity plan (BCP)
Expand your office with high-definition voice, video and messaging on a multiplatform application.
Cloud computing model that provides services to multiple customers over the internet. In a public cloud, customers share the same infrastructure and resources.
However, their data and applications are isolated from each other.
Multi-tenant Class 5 VoIP for service providers, oriented to deliver communication as a service for enterprise contexts.
Development or deployment of the solutions defined, minimizing downtime and business impact
A hybrid cloud is a model that blends public and private clouds.
It allows organizations to leverage the benefits of both models. In a hybrid cloud, an organization can use a public cloud for non-sensitive data and a private cloud for sensitive data.
Model that uses multiple public or private clouds from different providers.
In a multi-cloud, an organization can use different clouds for different workloads or use the best features of different clouds.
Analysis of customer reality, needs, and definition of the main goals
We can help you redesign your entire core network, infrastructure, apps and interconnections.
Get the most out of your data center and infrastructure, enabling your teams to focus on your core business. You’ll enjoy faster deployment, improved system availability and security, and with greater autonomy in your infrastructure evolution.
Definition of the strategy, solution, and best practices for the business continuity plan (BCP)
Expand your office with high-definition voice, video and messaging on a multiplatform application.
Cloud computing model that provides services to multiple customers over the internet. In a public cloud, customers share the same infrastructure and resources.
However, their data and applications are isolated from each other.
Multi-tenant Class 5 VoIP for service providers, oriented to deliver communication as a service for enterprise contexts.
Development or deployment of the solutions defined, minimizing downtime and business impact
A hybrid cloud is a model that blends public and private clouds.
It allows organizations to leverage the benefits of both models. In a hybrid cloud, an organization can use a public cloud for non-sensitive data and a private cloud for sensitive data.
Model that uses multiple public or private clouds from different providers.
In a multi-cloud, an organization can use different clouds for different workloads or use the best features of different clouds.
JavaScript | Node.js | Python | Java | PHP | C / C++ | C# |
ASP.net | .NET Core | JYTHON | Ruby | Objective-C | SQL | PLSQL | Cobol | Lua | Go | Swift | JCL |
CICS/DB2 (mainframe) | ABAP (SAP)
SAP (FI, CO, SD, MM, BC, BW, Ariba plus Fiori/Neptune) | Siebel | Jira
Incentives: ICM + SAP Callidus | Filenet, Cognos | Pragmasys, SAS | MS Dynamics | Oracle | Salesforce | Sharepoint
LowCode (Outsystems / Appian / Mendix) | AIX | Linux | UNIX |
Windows | BPM/Workflows | MS Azure IBM Cloud | AWS | Google | VoIP (Kamailio | FreeSwitch | Asterisk) | RabbitMQ
Our certified partnerships amplify and strengthen our offer with solutions that match any ambition.
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