Ressources

In the digital age, companies face increasing pressure to deliver high-quality services while managing costs. By leveraging the power of cloud computing, this partnership aims to help companies transform their business operations and achieve cost savings, improve network performance, and deliver better customer experiences.
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The partnership between ITCenter and AWS brings together the expertise of both companies to provide seamless and efficient integration of AWS services into telco systems. With AWS's extensive global cloud infrastructure and ITCenter's expertise in telecom, the two companies are poised to make a significant impact on the industry.

As part of the partnership, ITCenter will offer a range of AWS products and services including:
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• Software and hardware products;
• Consulting services;
• Professional services;
• Managed services;
• Value-added resale AWS services.

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The collaboration areas will include AWS's infrastructure as a service (IaaS) and platform as a service (PaaS) offerings, which offer scalable solutions for computing, storage, databases, analytics, and more.

As a select certified partner of AWS, ITCenter is well-positioned to deliver high-quality services and solutions to enterprises in the IT industry.

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ITCenter is Cyber Essentials certified since December 2022. This certification is a UK government-backed scheme that helps businesses of all sizes protect themselves against common cyber threats. Cyberattacks can come in many shapes and sizes, but the vast majority are basic in nature and carried out by relatively unskilled individuals. Cyber Essentials is an information security scheme designed to prevent these attacks.

The certification provides several benefits to organizations, including improved cybersecurity by identifying and addressing common vulnerabilities in their IT systems and networks. This helps to reduce the risk of cyber-attacks and data breaches. It also gives organizations a competitive advantage in the marketplace by demonstrating to customers, partners, and stakeholders that they take cybersecurity seriously and have implemented effective measures to protect against cyber threats.

Cyber Essentials' certification can also help organizations comply with various data protection and privacy regulations, such as GDPR, and may be a requirement for some government contracts. In addition, it is a cost-effective way for organizations to improve their cybersecurity posture, as it provides a clear framework for implementing basic security measures.

By achieving Cyber Essentials certification, organizations can rest assured that they have taken important steps to protect their business and customers from cyber threats. ITCenter's Cyber Essentials' certification demonstrates its commitment to providing secure and reliable services to its customers.

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ITCenter is proud to announce that we have renewed Cisco Gold Certification. This prestigious certification is a testament to our commitment to delivering innovative and reliable communications solutions to our customers.
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ITCenter has always focused on delivering solutions that meet the highest industry standards. Renewed Cisco Gold Certification is an important milestone in our journey and demonstrates our expertise in designing, implementing, and supporting Cisco-based solutions.
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To renew this certification, ITCenter had to meet stringent requirements in areas such as customer satisfaction, support, and engineering. The certification also requires a high level of technical expertise and knowledge of Cisco technologies.

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Our Gold Integrator level and partner specializations in security, data center, advanced collaboration architecture, advanced data center architecture, advanced SP architecture, advanced security architecture, and customer experience helped us achieve this certification. These specializations demonstrate our deep knowledge of Cisco technologies and our ability to create solutions that meet the unique needs of our customers.
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With this certification, ITCenter is better provided to help our customers achieve their business goals through cutting-edge communications solutions backed by industry-leading support and service. We are committed to continuing to work closely with Cisco to develop innovative solutions that meet the evolving needs of the service provider industry.

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IT Operations are an increasingly critical part of the business. As technology has become more complex, so have the systems that support it. Today, technology departments have to ensure that the entire technological ecosystem supports the business in multiple dimensions.

We can help your company focus on your core business while maintaining a high quality of service for your operations.

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HOW IT WORKS: 

Single hardware failures can interrupt your service for an indefinite time, and being offline can be damaging to your business.
Every time equipment in your data center fails, you simply place a call, and our team will promptly solve the problem.
The service includes on-site visits, labor, and parts, so there’s no additional cost for any repair.

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SERVICE LEVEL

The Service Level Agreement (SLA) is as flexible as you need it to be

You can define different levels to match the priorities attached to your equipment.

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SPOC

Single Point of Contact

Multiple brands and models within a data center can lead to a stressful and time-consuming task whenever something fails. By acting as your Single Point of Contact, our team takes the lead as soon as you call.

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MONITORING

Avoid predictable failures

Our Hardware Maintenance service can be empowered with a preventive maintenance layer with addition of monitoring capabilities.

By monitoring your data center equipment:

• Detection of pre-failure signs asap
• Act in advance to reduce the impact on your service

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OFFICIAL SUPPORT OR THIRD-PARTY MAINTENANCE

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We offer both support options to offer the solution that best suits your needs

Although our service is based on Third-Party Maintenance (TPM), we know the official support can at times be the better option.

That’s why we help you define which maintenance suits each equipment, so you can get a customized service that is still respectful of your interests.

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THIRD-PARTY MAINTENANCE

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Increase savings with TPM

• Your maintenance contract savings can go up to 70% if you opt for TPM

Extend the life of your IT

• Make the most out of your datacenter equipment               

"TPM contracts can offer customers 50% to 70% savings off net OEM support prices.” _{- Gartner, August 2019}

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In 2022, Fortinet made several predictions about how the threat landscape would evolve, ranging from attackers spending more effort on pre-attack activities to an increasing number of attack attempts impacting operational technology (OT).

At the beginning of 2023, Fortinet looked at how some of their predictions fared, and how they expect these threats to evolve as they plan for this year.

Fortinet predicted an increase in new vulnerabilities and more "left-hand" activity, or pre-attack reconnaissance and weaponizations, among attackers, paving the way for further escalation in the growth of Crime-as-a-Service(CaaS). And in the first half of 2022 alone, the number of new ransomware variants identified by Fortinet increased by nearly 100% compared to the previous six-month period, with the FortiGuard Labs team documenting 10,666 new ransomware variants in H1 2022, compared to just 5,400 in H2 2021.

This explosive growth in new ransomware variants is largely due to the growing popularity of RaaS on the dark web.

Like streaming media or food delivery apps, Fortinet expects cybercriminal organizations to embrace subscription-based services and purchase plug-and-play ransomware for a quick payday. To increase the pressure on victims, RaaS operators often threaten to release stolen data on the dark web if their demands aren't met.

While the number of ransomware variants introduced is skyrocketing, largely due to RaaS, ransomware payments are also on the rise. The U.S. Treasury Department's Financial Crimes Enforcement Network (FinCEN) reported that organizations paid nearly $600 million for ransomware in the first half of 2021, putting the U.S. on track to surpass the combined payouts of the previous decade in a single year.

According to one survey, 72% of respondents said they have a ransom policy in place, and the procedure for 49% of them is to pay the ransom outright.

Fortinet now predicts that the CaaS market will expand significantly through 2023 and beyond, with new exploits, services, and structured programs soon to be offered to threat actors through subscription models.

IBM Cloud Pak for Business Automation is a solution created by IBM that helps clients accelerate growth and performance with end-to-end business automation.

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This solution was built to help business and IT teams to:

• Identify opportunities for improvement
• Apply automation to key areas for greater business impact
• Create business applications to quickly address changing environments
• Optimize your workforce with AI-powered end-to-end automation

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Features and benefits

• Process mining and modeling
• RPA and digital employees
• Operational intelligence
• Core automation

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IBM Cloud Pak for Business Automation is part of the IBM Automation platform. Tap into IBM’s shared automation services to get insight into how your processes run, visualize hotspots and bottlenecks, and use financial impact information to prioritize which issues to address first.

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To learn more about IBM Cloud Pak for Business Automation, please get in touch.

Networks, both large and small operators, are navigating a series of simultaneous technology transitions.  Operators will have to juggle all those transitions to a great or lesser extent, while also trying to expand substantially into challenging service areas.

The present report explores key considerations facing rural operators as they navigate a massive influx of funding during a time of multiple network technology transitions, and how operators are strategizing to make the highest and best use of those tax dollars in the context of the total cost of ownership (TCO).

A10 Networks commissioned a survey, undertaken by an independent research organization, to understand the challenges and issues facing communications service providers when it comes to the lasting impact that COVID-19 has had on their subscribers and enterprises. 

Read this analysis to discover how senior IT professionals in communications service providers are planning to adapt to the new post-pandemic world and the challenges they face with a more distributed workplace.

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Cisco’s Global Networking Trends Report 2022 focuses on an emerging trend that has big implications for the future: network as a service.

Over the past year, IT leaders and network professionals have been tasked with enabling remote workers, protecting data across a more distributed computing landscape, and delivering new services for users, customers, and partners. Many businesses accelerated their digital transformation efforts to meet these new requirements, leveraging the cloud and software as a service (SaaS) for increased flexibility, agility, and speed.

To better understand the results, you can consult the complete document